Effective Date: April 22, 2025

1. Device and System Information Collection

To maintain optimal service performance and security compliance, we process specific technical data through legally approved methods with robust protection measures:

Hardware and Software Specifications

• Device ID Configuration:

￮ Processor details (architecture, cores), RAM capacity, and available storage are analyzed to optimize resource allocation

￮ Display characteristics including screen dimensions, pixel density, and refresh rates guide adaptive interface rendering

• System Environment:

￮ OS version, language preferences, regional settings, and firmware builds enable compatibility testing

￮ Battery health metrics and thermal throttling data prevent performance degradation

Network Telemetry and Diagnostics

• Connection Analytics:

￮ Anonymized IP data combined with network type (5G/Wi-Fi 6) and signal quality metrics identify coverage gaps

￮ Bandwidth utilization patterns and packet loss statistics drive CDN optimization strategies

• Security Monitoring:

￮ VPN/proxy detection systems flag suspicious traffic patterns

￮ Real-time DDoS protection analyzes request frequency and geolocation anomalies

Performance Optimization Systems

• Stability Tracking:

￮ Crash diagnostics capture memory dumps and execution threads for rapid bug resolution

￮ Background service impact assessments monitor CPU/RAM usage trends

• Efficiency Metrics:

￮ Application launch sequences and UI rendering times are benchmarked

￮ Memory management patterns identify optimization opportunities

2. Integrated Third-Party Services

Compliance Safeguards

• Data Governance:

￮ Strict data minimization protocols limit shared information to contractual requirements

￮ Annual vendor audits verify SOC 2 Type II compliance certifications

• User Controls:

￮ Granular preference centers allow opt-out from specific data processing

￮ Transparent data flow diagrams explain third-party integrations

Supplemental: Foundational Principles

• Security Architecture:

￮ End-to-end encryption with perfect forward secrecy safeguards all transmissions

￮ Hardware security modules manage cryptographic key rotation

• Regulatory Alignment:

￮ Automated data subject request portals facilitate GDPR/CCPA compliance

￮ Data retention schedules automatically purge obsolete records

• Transparency Measures:

￮ Interactive privacy policy explorers detail processing purposes

￮ Just-in-time permission requests explain data usage contexts

Media Permissions

• Camera Access:

￮ Usage: Profile picture capture, video calling functionality

• Photo Library Access:

￮ Usage: Media sharing and content creation features

System Integration Permissions

• External Storage:

￮ Usage: File management for documents/media downloads

• Microphone:

￮ Usage: Voice messages, live audio streaming

3. User Identity & Preferences

3.1 Account Information

To deliver personalized experiences while protecting user privacy, we process the following account data:

Required Account Data

• Unique Identifier: System-assigned ID for authentication and service maintenance

• Public Handle: User-defined name for social interactions

Customizable Profile Elements

• Avatar Image: User-provided profile picture with privacy controls

• Interface Settings:

￮ Language selection (with automatic device language detection)

￮ Visual theme preference (including dark/light mode synchronization)

All optional data elements can be updated or removed anytime through account settings.

3.2 Device Permission Controls

Users retain complete authority over these device access permissions:

Media Access

• Camera: Required for profile verification and video communications

• Media Library: Enables content sharing features

System Integration

• File Storage: Manages document downloads and uploads

• Audio Input: Powers voice messaging functionality

Marketing Preferences

• Advertising Identifier: Optional setting for personalized ad experiences

4. Data Processing Objectives

Our practices fully comply with GDPR, CCPA, VCDPA and other privacy regulations, following principles of:

• Legal compliance

• Purpose limitation

• Transparency

• Employ a layered Consent Management Platform (CMP)

• Provide granular permission controls (e.g., opt-out of Advertising IDs sharing)

Core Functionality

• Device Compatibility: Analyzes hardware/software specs for optimal performance

• Network Optimization: Uses connection data to enhance global accessibility

Performance Optimization

• Error Monitoring: Tracks and resolves system crashes in real-time

• Resource Management: Adjusts memory allocation based on usage pattern

5.1 Data Disclosure Protocols

We enforce a multi-layered authorization system for data sharing:

Partner Ecosystem Requirements

• Strategic Alliances:

￮ Facebook integration restricted to authentication and aggregated analytics

￮ AppsFlyer implementation follows field-level data minimization

￮ Mandatory SOC2 Type II compliance for all third parties

User Consent Architecture

• Granular Permission System:

￮ Tiered consent collection through certified CMP

￮ Configurable advertising identifier controls

Legal Obligations

• Regulatory Compliance Unit:

￮ Specialized team for lawful disclosure requests

￮ Comprehensive audit trails for all data transfers

￮ User notification protocols (where jurisdictionally permitted)

5.2 Commercial Use Restrictions

Data Monetization Prohibitions

• Absolute ban on user data sales or indirect commercialization schemes

• Prohibition of all technical/business arrangements circumventing data sovereignty

Advertising Compliance

• Strict limitation to anonymized, aggregated datasets

• Forbidden practices include:

￮ Individual behavioral profiling

￮ Personalized tracking-based targeting

Oversight Mechanisms

• Annual independent audits of:

￮ Data collection points

￮ Storage infrastructure

￮ Processing workflows

￮ Sharing channels

• Public disclosure of audit findings

5.3 Minor Protection Measures

Age Restriction Enforcement

• Uncompromising 18+ age verification

• Immediate account termination upon minor detection

Guardian Rights

• Designated DPO channel for minor data erasure requests

• 7-business day processing SLA with confirmation

Emergency Protocols

• Dedicated minor protection hotline

• 24/7 escalation path for:

￮ Privacy breaches

￮ Online harassment cases

• 4-hour initial response commitment

• 24-hour preliminary resolution timeline

6. Personal Data Governance

6.1 Information Access & Modification

Multiple self-service and assisted channels available:

1. Account Dashboard

￮ Real-time profile editing via [Settings > Personal Data]

2. Technical Assistance

￮ Support team mediation for complex requests

￮ 15-day response guarantee

3. Derived Data Access

￮ Availability subject to:

▪ Service agreements

▪ Technical feasibility

4. Official Documentation

￮ Certified data copies available upon formal request

6.2 Data Erasure Rights

Deletion triggers include:

1. Regulatory non-compliance

2. Unauthorized processing

3. Contractual violations

4. Account termination requests

5. Service discontinuation

7. Data Retention & Protection Protocol

7.1 Retention Periods by Data Category

We maintain information only as necessary for operational requirements, with varying durations:

Core User Data

• Active Accounts: Retained throughout service period

• Inactive Accounts: Anonymized within 30 days of deactivation

Regulatory Documentation

• Financial Records: Archived for 7 years per tax compliance

• Service Interactions: Stored for 24 months for quality assurance

Marketing Information

• Preference Data: Deleted within 6 months of opt-out

• System Logs: Preserved for 90 days for security monitoring

7.2 Secure Disposal Methods

Redundant information undergoes either:

• Complete cryptographic erasure

• Scientific anonymization for research purposes

7.3 Legal Retention Exceptions

Extended preservation may occur when required by:

• Governmental audit requirements

• Active litigation holds

• Industry-specific compliance mandates

7.4 User Control Mechanisms

You may exercise these rights regarding stored data:

• Review current records

• Request corrections

• Initiate permanent deletion
Submit formal requests to: privacy@viigo.com (30-day response guarantee)

7.5 Transparency Measures

We provide:

• Clear retention rationale documentation

• Annual policy updates reflecting regulatory changes
Contact privacy@viigo.com for clarification

7.6 Security Safeguards

Implemented protections include:

• AES-256 encryption for stored data

• Bi-annual compliance verification audits

• Mandatory staff privacy certification

8. Data Governance Framework

8.1 Legal Processing Bases

All data handling complies with applicable regulations through:

Authorization Models

• Explicit Consent: For sensitive processing

• Contractual Necessity: For core service delivery

• Legitimate Interest: For security improvements

• Legal Compliance: For regulatory requirements

• Public Interest: For societal benefit cases

8.2 Comprehensive User Rights

You maintain full authority over your information through:

Access & Control

1. Full Disclosure: Obtain complete data records

2. Correction Rights: Update inaccurate information

3. Erasure Privilege: Request permanent deletion

Processing Management

1. Restriction Rights: Temporarily halt processing

2. Data Portability: Receive machine-readable copies

3. Objection Rights: Challenge processing activities

Consent Administration

1. Withdrawal Option: Revoke prior authorizations

2. Complaint Channels: Report to supervisory authorities

9. Global Data Protection Rights Framework

9.1 California Consumer Privacy Act (CCPA) Provisions

California residents enjoy these specific protections:

Information Access Rights

• Data Disclosure Reports:

￮ Receive comprehensive listing of personal data collected in past year

￮ Includes: data categories, specific elements, collection purposes, and third-party recipients

￮ Annual entitlement: Two complimentary requests

Data Control Options

• Erasure Requests:

￮ Demand permanent deletion of personal records

￮ Exceptions apply for:

▪ Transaction completion requirements

▪ Security threat prevention

▪ Regulatory compliance needs

Marketing Preferences

• Opt-Out Mechanisms:

￮ Decline personal data sales

￮ Reject behaviorally-targeted advertisements

Non-Discrimination Guarantee

• Service quality remains unaffected by privacy right exercises

9.2 Brazilian General Data Protection Law (LGPD) Entitlements

Core User Protections

1. Transparency Rights:

￮ Full visibility into processed personal data

￮ Clear understanding of processing purposes

2. Accuracy Assurance:

￮ Request rectification of incorrect/incomplete information

3. Removal Privileges:

￮ Trigger deletion when:

▪ Original purpose expires

▪ Consent is withdrawn

4. Transfer Controls:

￮ Knowledge of all data recipients and sharing rationales

5. Consent Management:

￮ Revoke authorizations without service penalties

6. Processing Challenges:

￮ Object to legitimate interest-based activities

7. Data Portability:

￮ Obtain machine-readable personal data copies

8. Regulatory Appeals:

￮ File complaints with Brazil's ANPD authority

9.3 Virginia Consumer Data Protection Act (VCDPA) Rights

Marketing Controls

• Preference Center Options:

￮ Opt-out from:

▪ Targeted ad campaigns

▪ Personal data monetization

▪ Automated decision-making systems

Information Management

• Data Governance:

￮ Access collected personal information

￮ Submit correction requests

￮ Delete non-essential records

Dispute Resolution

• Appeal Process:

￮ Contest denied requests through formal channels

9.4 EU General Data Protection Regulation (GDPR) Protections

Comprehensive User Rights

1. Processing Transparency:

￮ Detailed insight into all data activities

2. Rectification Authority:

￮ Correct factual inaccuracies without delay

3. Erasure Demands:

￮ Request deletion when:

▪ Data becomes obsolete

▪ Legal basis lapses

▪ Processing objections succeed

4. Processing Freezes:

￮ Temporary restrictions during:

▪ Accuracy disputes

▪ Legal action preparation

5. Data Mobility:

￮ Portable format data transfers

6. Processing Objections:

￮ Block direct marketing uses

￮ Challenge public interest processing

7. Consent Administration:

￮ Withdraw permissions unconditionally

8. Regulatory Recourse:

￮ Petition national data protection authorities

10. Policy Modification Protocol

10.1 Policy Revision Framework

We periodically update our privacy documentation to align with:

• Operational process enhancements

• Technological advancements

• Evolving regulatory requirements

10.2 Notification Methodology

Significant modifications affecting user rights will be communicated via:

• Platform-wide alert systems

• Direct electronic notifications (where contact details exist)

• Website header banners

• Dedicated policy update logs

Core Principle: We will never diminish established privacy protections without obtaining affirmative user consent.

11. Protection of Children's Privacy

11.1 Age Restriction Policy

MoiYa services are strictly limited to users aged 18 years and older. We maintain rigorous age verification protocols to enforce this policy.

11.2 Data Handling Procedures

In the event personal data from underage individuals is inadvertently collected:

Immediate Actions:

• Complete deletion of all associated data from our systems

• Implementation of enhanced verification measures

• Review and strengthening of collection safeguards

11.3 Reporting Protocol

To report suspected underage data collection or usage:

Contact Information:

• Email: childprotection@moiya.com

• Subject Line: "Underage Data Concern"

Response Commitment:

All reports will be investigated within 24 hours of receipt, with appropriate corrective actions taken immediately.

12. Data Protection Oversight

12.1 Chief Privacy Officer

For all data protection matters, contact our designated privacy executive:

Officer Details:

• Name: Liam Dawson

• Title: Data Protection Officer

• Contact: motaz2632@gmail.com

Responsibilities Include:

• Clarifying data processing inquiries

• Investigating privacy complaints

• Processing rights exercise requests

• Maintaining regulatory compliance

• Conducting privacy impact assessments

13. Corporate Data Governance

YoTalk functions as the primary data controller for user information:

Entity Details:

• Legal Name: YoTalk International Ltd.

• Authorized Representative: Liam Dawson

• Headquarters:

￮ Address: Omdurman 1111, Khartoum State, Sudan

￮ Jurisdiction: Khartoum State, Sudan

• Contact: motaz2632@gmail.com

14. Privacy Communication Channels

For data protection concerns, utilize these contact methods:

Digital Support Options:

1. In-Platform Assistance:

￮ Accessible via Account > Support Center

￮ 24/7 automated response system

￮ Human escalation within 48 hours

2. Electronic Correspondence:

￮ General Inquiries: motaz2632@gmail.com

￮ Time-Sensitive Matters:

▪ Subject Line: "Privacy Urgent"

▪ Priority response guarantee

Service Commitments:

• Initial acknowledgment within 72 business hours

• Standard resolution timeline: 15 working days

• Complex cases may require up to 30 days (with progress updates)

Legal Notice Protocol:

• Formal legal communications must include "LEGAL NOTICE" in subject line

• After-hours submissions processed next business day

We maintain an unwavering commitment to addressing all privacy concerns with the utmost seriousness and expediency. Your digital rights remain our paramount consideration in all operational decisions.